FoundMe Wallpaper Labeler with Push – FAQs

FoundMe 1.0This is a list with Frequently Asked Questions about the FoundMe App.

For  an error or bug report please fill out this form

  1. No wallpaper image gets saved when I press the “Save” button. I can’t find the background image I created with FoundMe in my iPhone’s Photo Library or Camera Roll.
  2. What are the advantages of “pushing” notifications to the lost iPhone over conventional text messages?
  3. Is there a demo or light version?
  4. What about a translation to another language?
  5. I have trouble registering for Push Notifications.
  6. What if GPS is not active in the moment a push message arrives? The thief surely won’t activate GPS!
  7. Is it useful for an iPod touch?
  8. My question is not answered here.

1. No wallpaper image gets saved when I press the “Save” button. I can’t find the background image I created with FoundMe in my iPhone’s Photo Library or Camera Roll.

You have to save the actual image to flash memory by performing a “take screenshot” command with your iPhone/iPod touch. In the App before the “Save” button appears, a black-whicht animation is played. It should clarify which button you have to press to take a screenshot:

screenshot how-toIf the blank background image without time and date is shown in the App, first press and keep pressed the HOME button on your device while second you engage the upper LOCK button. The iPhone/iPod touch should now play a camera shutter sound and flash the display shortly. Now the image is saved in your Camera Roll.

Sorry about this nuisance, but this is the simplest way to provide you with a image of high resolution. The alternative way * would blur the text and photo.

* UIImageWriteToSavedPhotosAlbum(...) // this gets lossy JPEG compression!

2. What are the advantages of “pushing” notifications to the lost iPhone over conventional text messages?

  • Push Notifications work even if the SIM card was replaced. (Provided the FoundMe App was not removed from the iPhone.)
  • Push Notifications are transmitted over the Internet and are therefore free of charge.

3. Is there a demo or light version? I want to test FoundMe before purchase, I am not certain that the App is right for me.

No, it is likely that there won’t be a light version. You can learn the steps to create the background image from the video (also on YouTube at the  end of the FAQ).

The functionality of the on-way messenger from the Internet to the lost iPhone is simple and self-explaining. On your device this would look as in these screenshots:

screenshot1 Push message in FoundMe

4. What about a translation to another language?

The line “This iPhone belongs to” which is the first line of the imprint on the wallpaper is translated to many languages. If yours is missing please  provide the translation in your native language here.

5. I can not register for the Push Notifications

Please check out these instructions (ES / FR / IT / EN) if you have trouble registering for, or receiving push notifications. The same rules as for “WhatsApp” apply to “FoundMe”.

Specific Instructions for FoundMe:

In order to register for Push Notifications a reliable Internet connection is required. If that connection is disturbed FoundMe is programmed to display the description of the error in a blue message box.

To investigate the source of the error, please watch the progress bar: The first half is filled during the period FoundMe waits to reach and get an answer from the Apple servers, the second half is filled up when waiting for the FoundMe Push Server.

There are cases when the built in time out of 25 seconds (up to version 1.1 of FoundMe) for each network request seems to be to small. In that case the lower part of the page will show a large button which leeds to a pre-composed “Error Registration Email”. It will show one of the following error codes:

1 – No Push ID delivered by Apple
2 – FoundMe Server not reachable
3 – Rare internal errors or Apple servers denied request
4 – Time out. Email should contain the Push ID. Please post the email!
5 – Time out occurred repeatedly.

Error code 4 can be lifted by me if I get your Email with the Push ID. Error code 5 will be addressed in the February update (v. 1.2) by extending the communication time out period.

Issues with Jailbreaks / Unlocks:

As a developer I do not have access to those devices. Therefore I like to cite talibunny2008’s iTunes comment for iPushIt concerning a similar issue:

“Push notifications do not work on jail broken / unlocked iPhones. Even pushfix from the cydia store will be of no help! The only single way to make Push work on iPhones with jailbreaks is to restore the jail-broken phone using a valid SIM card (e.g. T-Mobile in Germany) and activate it using the iTunes software.

THEN jail break the iPhone and DISABLE the activation with the pwnage tool. If you wish perform an unlock now. Et voilà push is working with the e-plus mobile provider in Germany on the 3G with OS 3.1.2 with jailbreak. The main thing is the activation with a valid SIM card (T-Mobile in Germany).
In that process the iPhone is assigned a unique ID which Apple needs to deliver the push notifications. By hacktivating with the Pwnage tool Cydia Store random, not with Apple registered ID’s are generated. Push notifications are therefore posted into the Nirvana or totally unknown people’s phones. (Translation done by me. Semmel)

That’s obviously all I want to write on that topic.

6. What if GPS is not active in the moment a push message arrives? The thief surely won’t activate GPS!

Right, the location services can be turned off for the iPhone – in that case choosing to view the push message will not determine the location of the iPhone. However when enabled for the device, GPS is always permitted for FoundMe too. This is since the user is prompted twice to grant FoundMe access to the iPhone’s location during the first run of the app.
So unless the finder disables GPS on the found device, his reaction on the push message will always result in a position measurement. It’s accuracy however depends on how long the FoundMe push page is held open and environmental conditions.

7. Can I track my iPod touch anywhere in the world?

Due to their permanent connection to the mobile carrier iPhones are easier to locate than iPods.

To locate an iPod FoundMe relies on Push Notifications to be delivered and Wireless LAN access.

“Please be aware that an iPod touch turns off the WiFi radio when it is unplugged and in sleep mode (screen turned off). You will not receive new message notifications when your iPod touch is in this state. For the best experience, try to keep your iPod touch connected to power source as much as possible.” (Source:

On iPods the location is determined not by GPS satellite signal but by checking surrounding known wireless networks. On an iPod I never evaluated the accuracy of the measured location with respect to the number of WLANs in reach, but I ASSUME that a single network e.g. in a low-populated area might be not sufficient.

Those two principals are the foundation for all Apps which locate stolen iPhones or iPod touch’s. If someone promises you otherwise his/her App must be turned on ALL THE TIME or he/she simply does not tell the truth.

On the iPod touch FoundMe is of course still a great tool to frequently create custom new wallpapers choosing from the terrific gallery and imprint your personal information on them.

8. My question is not answered here.

Please fill out and submit this form.


9 Responses to “FoundMe Wallpaper Labeler with Push – FAQs”

  1. Quirino Says:

    I just brought the application from the APP Store.
    The problem is:
    I sent a message from this page:, but no messages arrived to my phone.

    Which is the problem? (I actived also popups)

    Thank you,
    Quirino Picone

    • s3mm3l Says:

      Dear Quirino,
      First, Apple says that it does not guarantee that all “push messages” are delivered, but it practice I never missed one.
      Otherwise I could not identify the source of your problem. Your registration is certainly valid. Today at about 17:00 I send a test message from your original page you gave above, which worked fine on the web, but I do not know whether the message actually reached your iPhone.
      It has nothing to do with popups in your browser.
      Perhaps you could check if you are able to receive “push messages” with other free Apps e.g. with fring, Nimbuzz, iFun-News or Boxcar? FoundMe’s Send Message Service does nothing else than the remote messages in these Apps do, so if they do not work, FoundMe will neither.
      Maybe you simply had a bad reception in the area you were at that time?

  2. Renzo Says:

    Non è molto chiaro, come settare l’applicazione. Se si potesse avere qualche informazione in più, magari in Italiano, grazie.

  3. aati Says:

    I received the message sent from Foundme portal on my iphone. But no information sent to the phone registered to be notified about the iphone location neither by pushing the text message when the iphone is locked nor text was sent after unlocking to the registered phone

    • s3mm3l Says:

      The iPhone location is just reported to the supplied EMAIL address, NOT to the secondary PHONE number printed on the wallpaper. To accomplish the latter I would have to generate a text (SMS) message which I could not without a cost.

  4. jimi Says:


    a french version please!!!! many and i wait for this…
    it’s so long mister seeman

  5. Andrea Says:


    will you implement a function that send not only the position, but also the number of the SIM?
    Thi would be usefull if the phose was theft because there would be a new SIM.
    Excuse me for my bad english.
    Thank you!

  6. Andrea Says:

    L’applicazione non funziona: inviati diversi messaggi di prova, ma nessuno arriva sull’iPhone.
    Wireless attivata, servizi di localizzazione attivi, interne attivo, mail attive, push attivo. Dov’è il problema?
    Inoltre da dove si deve andare per vedere dove è localizzato il telefono?

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